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MUMBAI UNIVERSITY IDOL
MCQ QUESTION BANK WITH ANSWER
FOR ONLINE EXAM
TYBA
sociology of human resource development
1. If the employee doesn’t meet the performance standards for an accountable task, what type of HRD program would be more appropriate?
a. Coaching
b. Training
c. Mentoring
d. Counseling
2. Delivering training is performed at which phase of the HRD process model?
a. need assessment
b. design and development
c. implementation
d. evaluation
3. Which of the following best explains the use of an unstructured questionnaire for data collection?
a. When we ask for information on a specific phenomenon and its importance.
b. When we ask employees what they know or do when it is difficult to analyze and summarize information
c. When we determine the environment and context in which performance or activity takes place.
d. when we request information in the open-ended format
4. Which of the following data collection methods for assessment uses a single sheet skill profile that serves as both a curriculum plan and an evaluation instrument for occupational training programs done by experts?
a. Background research
b. Observations
c. Delphi technique
d. Questionnaires
5. Which of the following methods of data collection for assessment provides no nonverbal feedback?
a. observation
b. face to face interview
c. telephone interview
d. none of the above
6. What are the various levels at which HRD related need assessment is undertaken?
a. organization, skill, person
b. organization, knowledge, individual
c. organization, task, group
d. organization, task, person
7. What is the major concern of HRD professionals at the person-level analysis of training need assessment?
a. identify resources for training
b. identify knowledge, skills, and other characteristics
c. managing and supporting training
d. identifying people for training.
8. Which of the following is not required to be identified at organizational level analysis?
a. environmental constraints
b. organizational goals
c. performance standards
d. organizational resources
9. Efficiency indexes are used for which of the following purpose?
a. organizational information
b. organizational analysis
c. organizational assessment
d. none of the above
10. Job descriptions are used for which type of analysis in training need assessment?
a. organizational analysis
b. organizational information
c. person analysis
d. task analysis
11. What does summary analysis mean related to personal analysis in training need assessment?
a. Determine the overall success of the individual
b. Determine the overall success of the group involved in task
c. Determine the overall success of the department involved
d. Determine the overall success of the organization stating the revenue generated
12. Which of the following analysis helps us to understand the reasons for good or bad performance?
a. summary analysis
b. diagnostic analysis
c. both summary and diagnostic analysis
d. none of the above
13. Which of the following best explains organizational gaps considering gap analysis at the organizational level analysis?
a. deficiencies in the way organization manage performance, designs jobs, or reinforces and rewards performance.
b. deficiencies in how the employees are managed and motivated
c. deficiencies in how the organization is conceived, designed and managed.
d. all of the above.
14. Which of the following is not a key activity in designing an HRD/Training program?
a. Selecting the trainer’s characteristics
b. Setting objectives
c. Preparing materials
d. Selecting methods and techniques
15. Which of the following represents the goals/objectives of an HRD/Training Programme?
a. performance, skills, criteria
b. performance, criteria, management
c. performance, criteria, focus
d. none of the above
16. What are the three main categories of training delivery methods?
a. on-the-job training, skills training, team training
b. off the job training, classroom training, self-paced training
c. on the job training, classroom training, self-paced training
d. on the job training, classroom training, group training
17. Which of the following is related to the lecture method of training?
a. feedback
b. lacks participants involvement
c. appeals to few trainees senses because trainees focus primarily on hearing information
d. one-way interaction
18. Which of the following best explains the concept of experiential learning?
a. Designed to improve team or group effectiveness by connecting the theory and activity with on-the-job or real-life situations
b. Provides the participants an opportunity to develop skills by presenting a problem
c. Require trainees to analyze a problem and interpret results
d. Requires trainees to assume a character and act out the role in a make-believe scenario or series of scenarios
19. Which of the following best represents an example of a business game or simulation?
a. Playing the role of union leader and manager, the trainees play out scenarios followed by a trainer-led discussion
b. A person observes a video to behave in a certain way and follows his behavior to change
c. Organizing a picnic at the riverside.
d. beer Game to get students introduced to the basic concept of supply chains
20. Which of the following demonstrates key behaviors to replicate and provides trainees with the opportunity to practice the key behaviors?
a. behavior modeling
b. cognitive learning
c. role-playing
d. self-learning
21. What type of behavior is needed to develop behavior modeling training programs to determining key behaviors?.
a. set of behaviors that are necessary to have for working in an organization.
b. set of behaviors that are necessary to complete a task.
c. set of behaviors that are necessary for teamwork.
d. set of behaviors that are necessary for coordination with subordinates.
22. What is the major focus of outbound/ outdoor field training?
a. focus trainees with the opportunity to practice the key behaviors
b. focus on trainees to assume a character and act out the role in a make-believe scenario or series of scenarios
c. focus on group problem identification, problem-solving, facilitate teamwork
d. none of the above
23. Which of the following strategy is considered as the main elements of the structure of team training?
a. performance measurement
b. team task analysis
c. skills
d. coordination training
24. Which of the following best explains action learning?
a. Solve an actual problem, commit to an action plan, and accountable for carrying out the plan
b. Emphasizes continuous learning and knowledge sharing in teams
c. Places team members in a realistic context while learning
d. Provides several alternative courses of action and helps estimate the consequences of each alternative with some uncertainty
25. Which of the following focuses on continuous improvement of business processes?
a. Total quality management
b. kaizen
c. six sigma
d. 3M
26. Job instruction training, Job rotation, coaching, and mentoring are examples of which type of training?
a. on-the-job training
b. off-the-job training
c. self-paced training
d. none of the above
27. Which of the following represents the correct set of steps of job instruction training?
a. Prepare the worker, present the task, practice the task, follow-up
b. Prepare the manager, present the task, practice the task, performance
c. Prepare the manager, present the work, practice the task, follow-up
d. Prepare the worker, present the task, practice the task, performance outcome
28. Cost-benefit analysis for evaluating training is used to determine which of the following?
a. rate of investment
b. return on investment
c. rate of interest
d. return on profit
29. The cost incurred for classroom and audiovisual equipment is which type of cost?
a. direct cost
b. indirect cost
c. both direct and indirect
d. none of the above
30. Which of the following is related to the overhead cost of imparting training?
a. Instructor training costs
b. Costs to tailor a program to the organization
c. Top management participation
d. None of the above
31 Which of the following is not included in Ministry for Human Resources and Development (MHRD) - IPR Chair?
1. IPR Chairs in Universities
2. IPR Chairs in NREGs
3. IPR Chairs in IIT's
4. IPR Chairs in IIM's
32.Which of the following is not included in Human Resource Development?
(a) To increase the investment on Industries and roads.
(b) Expenditure on education and health facilities to increase by more than 3% of national income.
(c) Prioritizing social benefit programme.
1. Only (a)
2. Only (b)
3. (a) and (c)
4. (a) and (b)
33.What is meant by the acronym HCM?
1. Human Capability Management
2. Human Capital Management
3. Human Caliber Management
4. Human Commitment Management
5. None of these
34.Which of the following are not a sub-system of HRD?
1. Organization development
2. Rewards
3. Counseling
4. Quality circle
5. None of the above
35. Which of the following are not a sub-system of HRD?
1. Business planning
2. Career planning
3. Organization development
4. Quality circle
5. All of the above
36.Which of the following comes under HRD function?
1. Role analysis
2. Human resource planning
3. Procurement and placement
4. Job rotation
5. All of the above
37 . Human resource development does not lead to?
1. Leadership development
2. Programs for social talent development and team building
3. Development of trade unionists
1. 1 only
2. 1 and 2 only
3. 2 only
4. All of the above
5. None of the above
38.Management development programs are concerned about the development of____________________.
a) Supervisory and operatives personnel
b) HR specialists and operatives
c) Only supervisory and managerial personnel
d) All personnel
e) None of these
39 .Which of the following terms was also used before the language of modern HR?
a) Personal management
b) Industrial relations
c) Labor relations
d) Personnel management
e) None of these
40.What is the correct order of HRD process?
1. Evaluating HRD programmes
2. Designing HRD programmes
3. Identifying learning needs
4. Delivering HRD programmes
a) 3,2,4,1
b) 1,4,3,2
c) 1,3,2,4
d) 1,2,3,4
e) 4,3,2,1
41. In the present business environment, HR plays a ___ role in realizing the business goals
a. Strategic
b. Technical
c. Vital
d. Very important
42. True/False:- The major challenge for the HR contribution towards the overall organization performance
a. False
b. True
c. Can’t say
d. Incomplete
43. Balance scorecard was designed by
a. Robert Kaplan
b. David Norton
c. Both a & b
d. All
44. Human Resource can be turned as
a. Non-renewable resource
b. Natural resource
c. Infinite renewable resource
d. All of the above
45. An organization can develop only when it’s ___ are developed
a. All resource
b. Human resources
c. Financial resources
d. Both a & b
46. The ___ of any organization is the backbone, who plays a stupendous role.
a. Employer
b. Worker
c. Employees
d. Labor
47. True/False:-
Human resource development is an integral part of human resource management, which is wider in its approach and does not relate only to providing formal qualification
a. False
b. True
c. Incomplete
d. None of the above
48. ___ have made clear that HRD is innate for the very existence of the organization
a. Increase in the very existence of the organization
b. Liberalization
c. Developmental & productive activities
d. None of the above
49. ___ is a factor, which is forcing the business organizations to reconsider their laisser-faire attitudes to training.
a. National competition
b. International competition
c. Global competition
d. All of the above
50. It is a method of intervening in a systems
a. Process consultation
b. Survey feedback
c. Managerial grid
d. Goal setting
ANSWER OF ABOVE QUESTION
1.
b. Training
2.
c. implementation .
3.
b. When we ask employees what
they know or do when it is difficult to analyze and summarize information
4.
c. Delphi technique
5.
c. telephone interview
6.
d. organization, task, person
7.
d. identifying people for
training.
8.
c. performance standards
9.
organizational information
10.
d. task analysis
11.
Determine the overall success of
the individual
12.
diagnostic analysis
13.
deficiencies in how the
organization is conceived, designed and managed.
14.
Selecting the trainer’s
characteristics
15.
none of the above
16.
on the job training, classroom training,
self-paced training
17.
one-way interaction
18.
Designed to improve team or group
effectiveness by connecting the theory and activity with on-the-job or
real-life situations
19.
beer Game to get students introduced to the
basic concept of supply chains
20.
behavior modeling
21.
set of behaviors that are
necessary to complete a task.
22.
focus on group problem identification,
problem-solving, facilitate teamwork
23.
coordination training
24.
Solve an actual problem, commit
to an action plan, and accountable for carrying out the plan
25.
kaizen
26.
on-the-job training
27.
Prepare the worker, present the
task, practice the task, follow-up
28.
return on investment
29.
direct cost
30.
Top management participation
31.
IPR Chairs in NREGs
32.
(a) and (b)
33.
Human Capital Management
34.
None of the above
35.
Business planning
36.
All of the above
37.
None of the above
38.
All personnel
39.
Industrial relations
40.
3,2,4,1
41.
Strategic
42.
True
43.
Both a & b
44.
Infinite renewable resource
45.
Human resources
46.
Employees
47.
True
48.
Increase in the very existence of the
organization
49.
Global competition
50. Process consultation
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